How do I register as a new patient?
Send the request form with a rough idea of when you can come. We reply with an examination time and a short health questionnaire to complete beforehand — that is the whole registration process. There is no waiting list for examinations at the moment.
Can I bring my children to the same appointment?
Yes, and it often works better that way. We can see a child in the same visit as a parent, and young children are welcome to sit in the chair with an adult for the first look. Tell us the ages on the form so we book enough time.
I have not been to a dentist in years. Will I get a lecture?
No. We record what we find and tell you what it means now, not what should have happened earlier. If it helps, book the talk-only appointment first — you keep your coat on, we look at nothing, and you decide afterwards whether to come back for an examination.
How white can whitening actually make my teeth?
Whitening lifts the natural shade of enamel; it does not change crowns, veneers or white fillings, and heavily banded or grey-tinged teeth respond much less. We photograph and shade-match first, then tell you what result is realistic. If the honest answer is "not much", we say so before you pay.
What happens if I miss an appointment?
Let us know as early as you can and we will rebook you without a charge. Longer treatment slots that go unused with no notice carry a fee, which we explain when you book them so it is never a surprise on arrival.
How often do I really need X-rays?
Only when an image would change a decision — typically every one to three years for adults with stable teeth, and less often if your risk is low. We tell you what each X-ray is looking for before taking it, and you can always ask us to wait.
Can I have dental treatment while pregnant?
Routine examinations and hygiene appointments are sensible during pregnancy, and gum inflammation is common then. Non-urgent elective work is usually postponed, and X-rays avoided unless there is an urgent problem. Tell us on the form so we plan the visit properly.
What do I do if something goes wrong out of hours?
Our answering message gives the current out-of-hours arrangement for registered patients. For a knocked-out adult tooth, keep it in milk or saliva, do not scrub it, and get seen urgently — putting it back in the socket quickly gives the best chance.